Published October 23, 2026 · A Clear Alternative Water, Pennsauken NJ, since 1991
When a well pump fails or has to be replaced, a New Jersey home on a private well has no running water until the work is done, and that can mean a few hours or several days if parts are back-ordered, the pump is stuck, or the well itself needs repair. Bottled water covers drinking. For showers, toilets, laundry and cooking, the practical bridge is a clean potable water storage tank filled by a certified water hauler and connected to the house by your licensed pump installer or plumber. After the new pump is in, the well should be disinfected and tested before you drink from it again. A Clear Alternative delivers certified potable water 24/7 anywhere in New Jersey; call 1-888-577-8088.
Signs Your Well Pump Is Failing
Pumps rarely fail without warning. Common signs include:
- Pressure that drops or surges, or faucets that sputter air.
- A pump that runs constantly or clicks on and off every few seconds (short cycling).
- A sudden jump in your electric bill with no other explanation.
- Sandy, muddy or cloudy water that was not there before.
- No water at all, often with a tripped breaker.
Some of these point to the pressure tank, switch or wiring rather than the pump itself, which is why the diagnosis matters. If you see them, call a licensed professional before the pump quits on a holiday weekend.
Who Can Work on a Well Pump in New Jersey
This is a licensed trade in New Jersey. Under the state's well rules, no one may install, repair, remove or replace a well pump or well pumping equipment unless they are a New Jersey licensed pump installer or well driller of the proper class, or are working under one on site. NJDEP reinforced this in a 2026 compliance advisory on well pump installation and repair, which also notes that the state publishes a list of currently licensed drillers and pump installers. A plumber's work stops at the main supply valve, so ask to see the pump installer's license.
Your pump professional handles the well. Our job is the other half: keeping water flowing to the house while the well is down.
How Long Will You Be Without Water?
A straightforward replacement of a pump that is easy to pull can be finished the same day. It takes longer when:
- The right pump or controller has to be ordered.
- The pump is stuck in the casing or the drop pipe breaks during removal.
- The problem turns out to be the well itself, such as a collapsed screen, low yield or a failing casing, which may need a well driller and possibly a permit.
- Electrical work is needed between the panel and the wellhead.
Ask your contractor for a realistic worst case, not just the best case, and plan your water around that.
Three Ways to Keep the House Running
1. Bottled Water and Buckets
Fine for a single afternoon. Cases of bottled water cover drinking and cooking, and buckets can flush toilets. Beyond a day, especially with kids, older relatives or a full household, it gets old fast.
2. A Temporary Storage Tank Filled by Truck
This is how most homes ride out a multi-day outage. A clean, drinking-water-rated poly tank is placed near the house, often by the garage, basement entry or wellhead. We fill it with certified potable water from a stainless-steel, food-grade tanker. Your pump installer or plumber then connects it to the house with a small booster pump and pressure tank so the faucets, shower and toilets work normally. When the well is back, the tank is disconnected.
3. Filling an Existing Cistern or Holding Tank
Some properties, especially farms and homes in low-yield areas, already have a cistern or atmospheric storage tank between the well and the house. If the pump that failed is the well pump and not the house booster pump, we can often fill that tank directly and the house keeps running with little else to set up. Our guide to potable water for dry wells and cisterns covers that setup in more detail.
Setting Up a Temporary Tank the Right Way
- Use a tank meant for drinking water. It must be clean and never used for chemicals, fuel or non-potable water.
- Keep the connection protected. Your installer should make sure the temporary supply cannot backflow into the well and that the well side is isolated while work is underway.
- Think about access. Our truck needs a reasonable path to within hose reach of the tank. Tell us about gates, soft lawns, low wires or steep driveways when you call.
- Estimate your use. Look at how many people are in the home and whether you will run laundry and dishwashers. Cutting back on long showers and full laundry loads for a few days stretches each fill.
- Schedule refills. For a longer outage we can set return deliveries so the tank never runs dry.
After the New Pump Is In: Disinfect and Test
Pulling a pump and dropping a new one down the well opens it to the surface. NJDEP's private well disinfection guidance describes chlorine contact of at least 50 ppm for 12 hours, or at least 20 ppm for 24 hours, and notes that licensed well drillers and pump installers can perform it. Ask your contractor to disinfect after the work. Then, once the chlorine has been fully flushed, have the water tested for total coliform and E. coli at a certified lab before the family drinks it. Until results come back, keep using the tank water or bottled water for drinking.
The EPA's private well resources are a good reminder that on a private well the owner is responsible for testing; a pump replacement is a natural time to do a full annual test as well.
When the Well Itself Is the Problem
Sometimes the pump is fine and the well is not. A well that has gone dry in a drought, lost yield, or needs to be replaced entirely can leave a household without water for weeks while a new well is permitted and drilled. In those cases, a storage tank with scheduled potable water deliveries can carry the home the whole way through. Our emergency water delivery page explains how we handle urgent calls.
Potable Water Anywhere in New Jersey
Private wells are common from Sussex, Warren, Hunterdon and Morris County in the north to Salem, Cumberland, Atlantic and Cape May County in the south. A Clear Alternative delivers certified potable water in all 21 counties. See our service areas page to confirm your town.
When to Call A Clear Alternative
Call us as soon as your pump professional tells you the house will be without water for more than a day, or right away if your well has already stopped. A Clear Alternative is a family-run company that has served New Jersey since 1991 from 9230 Collins Ave in Pennsauken, and our trucks operate under New Jersey hauler license #0704582. Call 1-888-577-8088 any time, day or night, or request a quote online with your address, tank size and how long the repair is expected to take.
Frequently Asked Questions
Who is allowed to replace a well pump in New Jersey?
A New Jersey licensed pump installer or a licensed well driller of the proper class, or someone working under their on-site supervision. Plumbers are not licensed for work on the well side of the main supply valve.
Can I get water delivered while my well pump is being replaced?
Yes. We fill a clean potable storage tank with certified drinking water, and your installer or plumber connects it to the house with a booster pump so faucets and toilets keep working.
Do I need my own tank?
You need a clean tank rated for drinking water. Some homes already have a cistern or holding tank; others set up a temporary poly tank near the house. We can talk through options when you call.
Should my well be disinfected after a pump replacement?
Yes. Opening the well can introduce bacteria. Ask your contractor to disinfect after the work, then test for total coliform and E. coli once the chlorine is flushed out.
Can you deliver at night or on weekends?
Yes. Our potable water delivery runs 24/7 across New Jersey. Call 1-888-577-8088 at any hour.
What if I need water for weeks while a new well is drilled?
We can schedule repeat deliveries to a storage tank for as long as the project takes.
Need potable water delivered in New Jersey?
A Clear Alternative serves all of New Jersey. Call 1-888-577-8088 or request a quote online.
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Email Liz@aclear.com · Website bulkwatersupply.com